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Magnetic Glamping
Legal

Privacy & cookie policy.

⚠ Legal review required before launch. Last updated: launch date.

Magnetic Glamping ("we", "us") is operated by Magnetic Glamping Pty Ltd (ABN 38 666 071 058). Contact: admin@magneticglamping.com.au · 0418 385 429 · 124–126 Sooning St, Nelly Bay, Magnetic Island QLD 4819.

Part A — Privacy

What we collect

  • · Enquiry forms (contact & group): name, email, phone, message; for group enquiries also preferred dates, group size, occasion.
  • · Analytics: anonymised usage data via Google Analytics (IP-anonymised).
  • · Live chat (Chat2): anything you provide in a chat.
  • · We do not run a marketing CRM, and we do not use advertising pixels.

How we use it

To respond to your enquiry and arrange your stay or group booking; to improve the website via aggregate analytics; not for marketing without your separate consent.

Bookings & payment

Bookings and payments are processed by our booking provider, Bookings247 (bookings247.com.au), under their own terms and privacy practices. Bookings made via external travel sites are governed by those sites — see our Terms.

Third parties & overseas disclosure

  • · Google Analytics (Google LLC, USA) — anonymised analytics.
  • · Cloudflare Turnstile (Cloudflare Inc., USA) — form spam protection.
  • · Chat2 — live chat.
  • · Bookings247 (Australia) — bookings/payments.
  • · Website hosting — Lovable hosting region (to confirm).

Retention, access, correction & complaints

Enquiry emails are kept only as long as needed, then deleted. Request access or correction at admin@magneticglamping.com.au. Unresolved complaints: the Office of the Australian Information Commissioner (OAIC), oaic.gov.au.

Part B — Cookies & tracking

We keep tracking light.

Essential / functional (active by default): Google Analytics 4 (IP-anonymised) via Consent Mode v2; Chat2 live chat; Cloudflare Turnstile form protection.

Non-essential (require consent): none at present. We use no advertising or remarketing pixels.

A consent notice appears on first visit; you can manage cookies in your browser. The Bookings247 system may set its own cookies during booking.

Changes

We may update this policy; the "last updated" date shows the current version.